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Professional - Long-standing member of the Boating Industry Association Professional - Not only is Nautical Marine a long-standing member of the Boating Industry Association but we adhere to all State and National business codes of conduct, safety, equality and fairness. We also have our own code of ethics to which we strictly adhere. Our clients, their families and the general public can all be assured that our people act with integrity, competence, and a strong sense of professionalism.
Honest - We deal with our clients honestly and openly. Honest - We deal with our clients honestly and openly. You only ever pay for maintenance that is necessary, and we never hide our charges. All of our fees and charges are clearly laid out, and should you ever have a question about any of your boating costs, we're more than happy to clarify it. Unlike some alternatives - we do what we charge for.
Trustworthy - Clients count on us for routine and emergency situations Trustworthy - Clients count on us for routine and emergency situations, be it a breakdown on the water or simply a service or an operating problem. We handle breakdowns and emergencies swiftly, working in the background to get you going as quickly as possible and with the least amount of fuss.
Knowledgeable - Nautical Marine has been in the marine business for more than 35 years Knowledgeable - Nautical Marine has been in the marine business for more than 35 years, and in that time we've handled nearly every situation imaginable. Our staff are experienced professionals who work to keep your boat in the best condition possible, to minimize expenses, and to ensure your boating time is safe and enjoyable. . We have specialist knowledge of Mercury and Mercruiser products and can work on almost any make of boat or marine engine.
Proficient - Policies and procedures that make us leaders in the marine service industry Proficient - Nautical Marine has developed policies and procedures that make us leaders in the marine service industry. We strive to be the best and have achieved standards of proficiency that are hard to find elsewhere. We only use genuine parts and materials. Our technicians are caring, compliant and proficient in the use of modern technology.
Safe - We ensure that your boat is as safe as we can possibly make it. Safe - We go further than any other to ensure that your boat is as safe as we can possibly make it. Our technical policy is that safety on you boat is not just lifejackets and flares - it starts with services being done properly, without shortcuts and always using genuine best quality parts and materials. We take our Duty of Care very seriously.
Competitive - We offer value for money with competitive pricing Competitive - We offer value for money with competitive pricing for clients who appreciate a better standard of service. We have no reason to compete against the backyarders and non compliant workshops that spend much of their time making good their mistakes.
Friendly - Business relationships with respect one for another that are pleasant and courteous. Friendly - We believe the best business relationship is one where both parties respect one another, and are pleasant and courteous. We strive to achieve lifetime customer relationships and pride ourselves on our word-of-mouth reputation. Some of our current clients are third generation family members. We've grown and prospered from the referrals of satisfied clients, and nothing makes us prouder of our work than knowing someone so enjoys working with us that they tell their friends.